Privacy Policy

1. Information We Collect

When you submit a contact form, request a booking, or use our chat widget, we may collect:

• Full name, email address, phone number
• Service address or general location
• Message content and service details you provide
• IP address and browser/device type (collected automatically)

2. How We Use Your Information

• Respond to your service request and schedule appointments
• Send appointment confirmations and reminders
• Follow up via phone, email, or SMS (with your consent)
• Improve our website and customer experience

We do not sell or rent your personal information to third parties.

3. SMS Communications & TCPA Consent

All-American AC Pros may send SMS (text) messages to users who provide their phone number and consent to receive such communications. By providing your phone number and opting in, you consent to receive:

Transactional Messages: Appointment confirmations, service updates, scheduling reminders, and responses to your inquiries.

Marketing Messages: Promotional offers, special deals, seasonal reminders, and service recommendations. You may opt out of marketing messages at any time.

Message Frequency: Message frequency varies based on your interactions and preferences.

Costs: Message and data rates may apply. Check with your carrier for details.

Opt-Out: You can opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further SMS will be sent unless you re-subscribe.

Help: For assistance, reply HELP to any message or contact us at (405) 445-0810.

Consent: SMS consent is not required to receive our services. Consent to marketing messages is voluntary and not a condition of purchase or service.

Data Handling: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. We use industry-standard security measures to protect your information.

4. Third-Party Services

We use GoHighLevel (GHL) as our customer management platform. Form submissions, bookings, and chat conversations are stored in GHL's systems. Our booking calendar and chat widget may set functional cookies or session storage to operate. These do not track you across other websites. See GHL's Privacy Policy.

5. Data Retention

We retain contact and service records for up to three years. You may request deletion at any time.

6. Your Rights

You may request access to, correction of, or deletion of your personal data, or opt out of communications, by contacting us at (405) 445-0810.

7. Changes to This Policy

We may update this policy periodically. The effective date at the top reflects the latest revision.

8. Contact

All-American AC Pros · Edmond, OK · OKC Metro
(405) 445-0810